The Josephine Community Library District this week released the results of its 2024 Patron Survey, which gathered input from more than 1,400 participants. It represents a 20% increase in responses compared to the 2023 survey, reflecting increased engagement with the local library's services.
The findings highlight the library's significant role within the Josephine County community as demonstrated by the 25,910 active library cardholders across the four branches in Grants Pass, Cave Junction, Williams and Wolf Creek.
The survey indicates steady satisfaction among patrons, with 63% rating their library experience as "excellent." Physical books remain the most commonly cited reason for library visits, with digital resources identified as the second most important. On average, patrons check out 20,000 physical items monthly.
Attendance at library programs also increased compared to the previous year, with patrons expressing interest in creative, science-based and lifelong learning opportunities. Respondents identified facility improvements including expanded shelving, additional parking, upgraded Wi-Fi and more quiet spaces as priorities.
Digital engagement remained high, with 80% of respondents reporting they visited the library's website within the past year.
Library Director Kate Lasky said the data collected through this survey offers insights into the changing needs of their patrons and volunteers. She said it will inform the library's planning and development efforts as they continue to enhance their services and facilities.
